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The Document Index — Vol. 24
Issue 04 · 2026 · Customer Reviews
— On the cover

What two million customers
actually said.

No anonymous reviews. No paid placements. Every word below comes from a verified customer who used Document.com to create, sign, or send a real legal document.

Aggregate score
4.9
/ 5 across 2M users
Est.
2000
saved me hundreds.”five minutes flat.”looked attorney-drafted.”no surprise fees.”signed before lunch.”cleaner than my lease.”support was patient.”exactly what I needed.”incorporated my LLC.”peace of mind.”rented in a day.”this is the way.”saved me hundreds.”five minutes flat.”looked attorney-drafted.”no surprise fees.”signed before lunch.”cleaner than my lease.”support was patient.”exactly what I needed.”incorporated my LLC.”peace of mind.”rented in a day.”this is the way.”
— The scorecard
4.9
Out of 5 · 2,000,000+ ratings
5
92% · 1.84M
4
6% · 120k
3
1% · 20k
2
<1% · 10k
1
<1% · 10k
Cross-platform ledger
  • Trustpilot
    412k reviews
    4.8
  • Google
    880k reviews
    4.7
  • Better Business Bureau
    Accredited
    A+
  • G2
    8.2k reviews
    4.6
Letter from a customer
Document has completely transformed how I handle paperwork for my business. What used to take days and cost hundreds in legal fees now takes minutes. The templates are professional, easy to customize, and legally sound enough that my own attorney signed off on every one I sent her.
JW
James Wilson
Small Business Owner · Las Vegas, NV · 4.8 lifetime
Verified purchase
— The wall

Twelve clippings, pulled at random from this month.

Filed under

Perfect for starting my business

I am just starting my business and found everything I needed on Document. I got all my legal documents to incorporate during my free trial. The templates were professional and easy to customize. Better than the lawyer my friend used.

MR
Michael R.
Austin, TX · Mar 2026
Verified

Simple and effective

I spent 5 minutes and had everything I needed to send a 30-day eviction notice after we decided to sell. Process was straightforward.

AO
Angela O.
Tampa, FL · Feb 2026
Verified

Highly professional

I created a lease agreement with all the necessary information within five minutes. Customer service was attentive and the final document read like an attorney drafted it. I have a lawyer friend who agreed.

MI
Maria I.
Los Angeles, CA · Feb 2026
Verified

Excellent customer support

Customer service was patient and walked me through every step of e-signing. Outstanding service.

AG
Allison G.
Brooklyn, NY · Jan 2026
Verified

No-stress experience

The site was very easy to navigate. I selected what I needed and it went directly to those forms. So much better than other sites I've been on. The simplicity is the entire point.

LG
Lynnette G.
Atlanta, GA · Jan 2026
Verified

Exactly what I needed

Saved me hundreds in legal fees and looked just as professional as the one a lawyer would charge me $400 for.

MG
Mark G.
Columbus, OH · Jan 2026
Verified

Great customization

I appreciated being able to choose the format and modify it. The Word download option was especially helpful for custom edits.

MO
Marilyn O.
Phoenix, AZ · Dec 2025
Verified

Very happy with the results

I needed both a regular rental agreement and a month-to-month, and was able to access both in one shot. I highly recommend this site for any landlord.

KB
Kimberly B.
Denver, CO · Dec 2025
Verified

Saved time and money

As a small-business owner I don't have time to spend hours on legal documents. Document made it easy to create an NDA and employment contracts in under ten minutes. The value is unbeatable for what I get.

DL
David L.
Seattle, WA · Dec 2025
Verified
Page 01 of 02 · 12 clippings
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